Sun Life and TELUS Health Solutions have signed an agreement for TELUS to provide an electronic claims product for use by healthcare providers. The new eClaims system will enable benefits plan members to submit claims electronically from the offices of their physiotherapists, chiropractors and vision-care providers.
TELUS and Sun Life say the system will result in plan members receiving their benefits payments faster, thus enhancing client satisfaction. Sun Life’s anti-fraud technology will track unusual claiming patterns, thereby helping to decrease the risk of loss from fraud for plan sponsors.
“As a market leader in group benefits in Canada, we are constantly looking for innovative ways to feed into the growing popularity of convenient paperless options with our clients,” said Stuart Monteith, senior vice-president of group benefits with Sun Life Financial Canada.
Providers will be able to use their own management system or a portal on a website managed by TELUS to submit eClaims.
Staff | May 01, 2012